Warranty Policy

We stand behind the quality of our products and are committed to providing you with excellent service and support. All of our products come with a 1-Year Limited Warranty from the date of purchase.

Warranty Coverage

Your product is protected against defects in materials and workmanship under normal use for 12 months from the original date of purchase.

This warranty covers:

  • Manufacturing defects
  • Quality-related issues that arise during normal, intended use

This warranty does not cover:

  • Products purchased from unauthorized sellers
  • Damage caused by misuse, accident, water exposure, or unauthorized repairs or modifications
  • Normal wear and tear (e.g., scratches, cosmetic fading)
  • Failure to provide valid proof of purchase

Product Activation & Warranty Registration

To ensure your warranty is valid and to receive faster customer support, we recommend activating your product as soon as you receive it.

Benefits of registering your product:

  • Priority after-sales service
  • Easy access to warranty claims
  • Access to exclusive perks and promotions

📝 Activate Your Product

Please complete the form below:

Contact form

If you have any questions about your warranty or need help with registration, feel free to contact us at info@natridyhk.com or via live chat.
Thank you for choosing us!