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Frequently asked questions.
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Good to know
Answers for everyday ownership.
If anything here differs from the manual in your box, the manual wins.
What can go in?
Fruit, veg, coffee grounds, eggshells and plant trimmings go in freely. So do meat, fish, leftovers, cooked chicken bones and ribs — drain them first.
What must stay out?
Glass, metal, plastic. Beef bones and pork shank bones. Hard shells. Fruit pits. Lots of oil or liquid. Frozen scraps (thaw first). Uncooked dough. Pet waste.
Is what comes out compost?
No. Dry, ground food scraps. Mix into soil or a compost pile to finish, or put them in the trash. They are dry and light. Not finished compost. Not fertilizer.
How long does a cycle take?
Auto is about 2 to 8 hours — the machine reads the batch. Quick is a fixed 4 hours. Self-clean is about 60 minutes. Storage is fan only, no heat.
How much electricity does it use?
About 1 kWh on a 4-hour cycle (Quick is a fixed 4 hours). Auto reads the batch and runs 2–8 hours, so the kWh moves with the load. Rated 500 W, 120 V / 60 Hz.
Will my kitchen smell?
It should not smell like the scraps you put in. Dual-channel carbon handles the air while it runs. A fan-only Storage mode keeps air moving between cycles. If it does start to smell, change the carbon even if 45 cycles are not up.
How loud is it?
39 dB, measured. Quiet enough to run overnight in a normal kitchen.
How often do I change the carbon, and what does it cost?
One bag lasts 3 months, or 45 cycles — whichever comes first. Refills are $29.99, so a few runs a week is about $120 a year. Or add a full year of carbon when you buy: the Composter + Full Year Carbon bundle includes four more bags for $50 — the same carbon, for less than half. Loose carbon, no cartridge, nothing to subscribe to.
Will it fit under my cabinets?
9.8 × 14.3 × 11.8 in. Measure the gap.
What is the return policy?
Run it for 90 days. If it's not right for your kitchen, send it back.
What is the warranty?
2 years from purchase.
Where is it made / who are you?
We have built home appliances since 1996. Natridy products are in 5 million homes worldwide. This is the first machine we sell as Natridy.
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90-day free return
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2-year warranty
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Free US shipping
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